KPN ticket and information point Brama Kamieńczyk
Szklarska Poręba
A year-round ticket and information point of Karkonosze National Park at the red trail to Hala Szrenicka.
In winter the hard part in Szklarska Poręba is not the cold but the opening hours: the national park ticket offices at Kamieńczyk close at 15:00 on weekdays, some trails are closed depending on snow, and the park’s education centre at ul. Okrzei is out of use until the end of 2027. So here is what is open, what is closed and what we openly cannot confirm — with the sources.
Information checked: 2026-09-17
This is not a day plan — our ready-made winter itinerary is in the separate guide Szklarska Poręba in winter. Here we answer the single question we hear most in December and January: what is actually open? We run the Toy Exhibition in the centre, so we know how trips planned from summer opening hours end. Checked in September 2026 — check the hours again before the winter holidays and public holidays.
| Place | Hours | Watch out for |
|---|---|---|
| Toy Exhibition — Pop Culture Icons | daily 10:00–18:00; until 20:00 during the winter school holidays | ul. Jedności Narodowej 16, a visit usually takes 30–40 minutes — come in at least half an hour before closing |
| Leśna Huta glassworks | Tue–Sat 10:00–18:00 | a break from 14:00 to 14:30, last show of the day at 17:20; the website gives no hours for Sunday or Monday |
| JUNA Earth Museum | Tue–Sat 10:00–18:00, Sun 10:00–15:00 | closed on Mondays; the museum keeps current hours on Google Maps |
| Hauptmann House | 1 October to 30 April, Tue–Sun 9:00–16:00 | the ticket desk closes 30 minutes earlier; in 2026 also closed on 1 and 6 January and 24–26 December |
| Termy Cieplickie | daily 8:00–22:00 | in Jelenia Góra-Cieplice — a good call on a freezing or rainy day |
| Querion | daily 10:00–20:00 | in Piechowice; the park notes that hours may change |
In the mountains the Hala Szrenicka PTTK hut is open 24 hours all year: reception 8:00–21:00, buffet for all hikers until 20:00.
This is the most common reason a winter outing fails: the offices work shorter hours than in summer, and the day is short.
| Point | In winter |
|---|---|
| Brama Kamieńczyk (red trail to Hala Szrenicka) | January–March and November–December: 9:00–15:00 on weekdays, 9:00–16:00 at weekends, on public holidays and during the winter school holidays |
| Kamieńczyk Waterfall | the same hours as Brama Kamieńczyk; the waterfall is accessible all year |
| The “Szklarka” office in Piechowice | October to March 9:00–16:00 |
| The point by the intermediate Szrenica lift station | seasonal — the park lists it for 30 April to 18 October, so do not count on it in winter |
When an office is closed, buy your ticket online — the park gives the purchase address on its website. Remember too that you may walk in the park from one hour before sunrise to one hour after sunset, and in December and January that is a very narrow window.
Karkonosze National Park decides on closures as conditions and snow cover change. The only reliable source on the day you set off is the park’s tourist notice at kpn.gov.pl/komunikat-turystyczny — it has a separate section listing currently closed trails.
The list below comes from a 2023 overview on przewodnikwsudety.pl, that is from a secondary source — treat it as a hint about which sections tend to be closed, not as today’s status:
From 15 March bird protection begins. In 2026, from 15 March until at least the end of May, the green trail Mokre Rozdroże – Śnieżne Kotły – Rozdroże pod Wielkim Szyszakiem and the yellow trail Mokre Rozdroże – Śnieżne Kotły were closed to protect black grouse and peregrine falcons. The end of winter does not mean everything is open again.
We would rather say plainly that something is unconfirmed than copy hours that may have changed.
The rule is simple: whatever closes earliest goes in the morning, whatever is indoors goes in the afternoon. The Kamieńczyk office stops work at 15:00 on weekdays and the “Szklarka” office at 16:00, so plan park walks before noon. Museums and glassworks close between 15:00 and 18:00, while Termy Cieplickie and Querion stay open longest — until 22:00 and 20:00.
Mind the day of the week: the JUNA Earth Museum and the Hauptmann House are closed on Mondays, and Leśna Huta publishes hours only from Tuesday to Saturday. Open daily are the Toy Exhibition, Termy Cieplickie and Querion. During the winter school holidays our exhibition at ul. Jedności Narodowej 16 stays open until 20:00, which works well at the end of a day.
An hour-by-hour plan is in our guide Szklarska Poręba in winter, and indoor-only options in Szklarska Poręba on a rainy day, which works in a snowstorm too.
See also: Waterfalls in one day, Izera Mountains from Jakuszyce and Szklarska Poręba without a car.
Szklarska Poręba
A year-round ticket and information point of Karkonosze National Park at the red trail to Hala Szrenicka.
Szklarska Poręba
A 27-metre waterfall in a rocky gorge of Karkonosze National Park — seen from footbridges, wearing a helmet.
Piechowice
The easiest waterfall around: a short walk on a wide path from road no. 3, pushchairs welcome.

Szklarska Poręba
Hot Wheels, Barbie, Labubu, LEGO and a wall of teddies to hug — our pop culture toy exhibition in Szklarska Poręba.
Szklarska Poręba
Live hand glass-forming shows, workshops and a factory shop on ul. Kołłątaja in Szklarska Poręba.
Szklarska Poręba
Minerals of the Karkonosze, the story of the Walloon treasure seekers and a display of minerals glowing under UV light.
Szklarska Poręba
The former home of the writer brothers Hauptmann, now a museum of the artists’ colony — free permanent exhibitions on Wednesdays.
Jelenia Góra-Cieplice
Thermal water pools, slides and a spa zone with saunas — an indoor complex in Cieplice.
Piechowice
An indoor park with a flying theatre, a 360° carousel and a VR zone — new in 2026 in Piechowice.
Szklarska Poręba
A two-section cable car from ul. Turystyczna in Szklarska Poręba — up to Szrenica without the long climb.
Szklarska Poręba
A year-round Alpine Coaster and a family play park on ul. Grabskiego in Szklarska Poręba.
Szklarska Poręba
A trail with 32 dinosaur figures, a 6D cinema, a rope park and playgrounds on ul. Muzealna in Szklarska Poręba.
Szklarska Poręba
A year-round mountain hut below Szrenica, open 24 hours — a stop on the red trail from Szklarska Poręba.
Szklarska Poręba
The town’s tourist information point at ul. Jedności Narodowej 1A — trail questions, local notices and maps.
Szklarska Poręba – Orle
A year-round mountain hostel in a former glassmaking settlement on the Izera — where trails meet for Hala Izerska and Czech Jizerka.
Góry Izerskie
Poland’s cold pole in the Izera valley — a vast meadow with peat bogs and a mountain hut in a former school.
Indoors: the Toy Exhibition — Pop Culture Icons (daily 10:00–18:00, until 20:00 in the winter holidays), Leśna Huta glassworks (Tue–Sat 10:00–18:00), the JUNA Earth Museum (Tue–Sat 10:00–18:00, Sun until 15:00) and the Hauptmann House (October to April, Tue–Sun 9:00–16:00). Nearby, Termy Cieplickie until 22:00 and Querion until 20:00. In the mountains, the Hala Szrenicka hut is open 24 hours.
From January to March and from November to December the Brama Kamieńczyk and Kamieńczyk Waterfall points are open 9:00–15:00 on weekdays and 9:00–16:00 at weekends, on public holidays and during the winter school holidays. The “Szklarka” office in Piechowice works 9:00–16:00 from October to March. When an office is closed, buy the ticket online.
No. The park states that the building at ul. Okrzei 28 is completely withdrawn from use because of thermal renovation works planned to last until the end of 2027. It is open neither to visitors nor to groups. Sessions for organised groups are held temporarily in Jelenia Góra at ul. Chałubińskiego 23.
In winter Szrenica Ski Arena operates as a ski resort, and we publish no winter hours or rules for foot passengers — the summer price list runs until 25 October 2026. Check the current conditions with the operator at szrenicaskiarena.pl.
In the Karkonosze National Park tourist notice at kpn.gov.pl/komunikat-turystyczny — the park updates it daily and keeps a section listing closed trails there. Temporary closures are also announced by the forest district, and the town collects them in its “Uwaga, ważne!” section.